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Return Policy

Thank you for shopping with Luxeproduct. We strive to ensure that you are happy with your purchase, but understand that there may be times when you want to return a product. Here is our returns and refunds policy: Returns: Returns are accepted within 14 days of receiving your order. Make sure the product is unused and in its original packaging, including all tags and accessories. Returns Process: Please contact us at customerservice@luxeproduct.nl to register your return. Please return the product securely packaged to the specified address. Please ensure that your return shipment reaches us within 14 days of receiving your order. Return Shipping Costs: The customer is responsible for return shipping costs unless the product is defective or due to an error on our end. Refund: After receiving the return shipment, we will inspect the product. A refund will be processed within 7 business days after approval of the return. The refund will include the full purchase price, including any shipping costs on the original order. Defective or Incorrect Products: If you have received a defective product or received the wrong item, please contact us immediately at customerservice@luxeproduct.nl for further assistance. We value your business and strive to provide you with a pleasant shopping experience. If you have any questions about our returns and refunds policy, please do not hesitate to contact us.

Dispatch

Shipping Policy for Luxeproduct.nl: Welcome to Luxeproduct.nl! Here is our shipping policy to give you a clear picture of what to expect when placing an order. Processing and Shipping: All orders are processed and shipped from our warehouse in the Netherlands. After placing an order, we aim to ship the package within 24 hours, except during weekends and holidays. Postage costs: Orders over €75 qualify for free shipping. For orders under €75, a standard shipping rate will be applied. Free shipping is available for deliveries within the Netherlands, Belgium and Germany. Delivery specifications: We work with reliable shipping partners to ensure your order is delivered safely and on time. Estimated delivery time may vary depending on your location and the shipping method selected. This information will be provided during the checkout process. Order Tracking: Once your order has been shipped, you will receive a shipping confirmation with a tracking number so you can track the progress of your package. International Shipping: We also offer international shipping for customers outside of the Netherlands, Belgium and Germany. Please note that additional shipping costs and delivery times may apply. Do you have any questions about our shipping policy? Feel free to contact our customer service. Thank you for shopping at Luxeproduct.nl!